As the second-generation leader of New Gen Restoration, Alexander Samuel brings energy, innovation, and sharp execution to every facet of the business. From developing new partnerships to ensuring each client experience exceeds expectations, Alexander is focused on growth without compromising the family values the company was built on.

Raised around the industry, hes been hands-on since day one-learning the tools, mastering the craft, and now leading the charge into a new era. His focus is expanding the brand, introducing modern systems, and making sure New Gen becomes the go-to name for reliable , high-quality restoration and floor care across the region.

As Chief Operating Officer, Nasreen Gill is the glue that holds New Gen Restoration together. From scheduling and invoicing to client coordination and backend systems, she’s the one making sure every job flows seamlessly — on time, on budget, and above expectations.

With a sharp eye for detail and unmatched work ethic, Nasreen brings structure, clarity, and consistency that has helped take this family-run company to the next level. Her efforts ensure a smooth experience for both our internal team and our clients.

Our certified technicians are the backbone of New Gen Restoration. Whether it’s an emergency flood response, a deep carpet clean, or a full flooring installation, they execute with precision, care, and speed. Every team member is trained in advanced equipment use, customer safety, and industry best practices.

While many of our crew members are out in the field and not pictured here, rest assured — this is a hands-on operation. Both Lincoln and Alexander still roll up their sleeves and lead by example on-site when needed, ensuring quality control and supporting the team from the ground up.