Frequently Asked Questions
Why should I professionally clean my carpets instead of DIY?
Professional cleaning removes deep-set dirt, allergens, and bacteria that store-bought machines can’t reach. It also extends the life of your carpet and keeps your warranty valid.
How quickly can you respond to water damage emergencies?
We offer 24/7 emergency response, often arriving the same day to stop damage, extract water, and begin drying immediately.
What areas do you service?
We primarily serve the DMV area but have completed jobs throughout the East Coast — reach out and we’ll let you know how quickly we can be on-site.
Do you work with insurance companies?
Yes. We can provide detailed reports and documentation to support your insurance claim and help simplify the process.
What kind of properties do you work with ?
From luxury high-rises and federal buildings to single-family homes — we’re trusted across industries because we show up, deliver, and leave it better than we found it.
what should i do if i have a flood in my home or office ?
Call us immediately. We offer 24/7 emergency water damage response to stop the spread and begin drying and restoration ASAP.
How often should carpets be professionally cleaned in commercial buildings or multifamily units?
High-traffic areas should be cleaned every 3–6 months to maintain appearance, protect flooring investment, and reduce complaints from tenants or staff. Regular cleanings also reduce allergens, odors, and wear, helping extend carpet life.
Are you licensed and insured?
Absolutely. We carry full insurance and industry certifications, so you and your property are protected at all times.
Do you clean tile, VCT, or hardwood flooring too?
Yes — we’re equipped to clean and restore a wide range of surfaces including tile, grout, VCT, laminate, and hardwood. Just let us know what you're working with, and we’ll handle the rest.
How do you price your services?
Every job is unique, so we provide free on-site estimates to give you an accurate, fair quote with no surprises. Whether it’s a one-time clean or ongoing service, we tailor it to your needs.